Payment Issues

Incident Report for Squarespace

Resolved

This incident has been resolved.
Posted Feb 21, 2020 - 17:50 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 21, 2020 - 16:32 EST

Investigating

We're investigating an issue where some users cannot submit payment or upgrade plans.
Posted Feb 21, 2020 - 15:29 EST
This incident affected: Accounts & Billing.