Squarespace Status

All Systems Operational

About This Site

Welcome to Squarespace's home for service status updates.

Uptime over the past 90 days. View historical uptime.

Squarespace Operational

90 days ago

99.63 % uptime

Today

Squarespace V5 Operational

90 days ago

99.9 % uptime

Today

Squarespace Commerce Operational

90 days ago

99.97 % uptime

Today

Squarespace Domains Operational

90 days ago

99.8 % uptime

Today

Squarespace Developer Platform Operational

90 days ago

100.0 % uptime

Today

Squarespace HTTPS Certificate Manager Operational

90 days ago

100.0 % uptime

Today

Squarespace Help Operational

Squarespace Answers Operational

Squarespace Search Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 22, 2019

No incidents reported today.

Nov 21, 2019

No incidents reported.

Nov 20, 2019

No incidents reported.

Nov 19, 2019

Connectivity Issues

Resolved - This incident has been resolved.
Nov 19, 16:04 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 15:17 EST

Update - We are continuing to work on a fix for this issue.
Nov 19, 15:12 EST

Update - We are continuing to work on a fix for this issue.
Nov 19, 15:03 EST

Update - We are continuing to work on a fix for this issue.
Nov 19, 14:51 EST

Update - We are continuing to work on a fix for this issue.
Nov 19, 14:37 EST

Update - We are continuing to work on a fix for this issue.
Nov 19, 14:16 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 19, 14:07 EST

Investigating - We are investigating connectivity issues related to most Squarespace sites. We will provide more information as soon as possible.
Nov 19, 14:04 EST

Connectivity Issues

Resolved - This incident has been resolved.
Nov 19, 13:40 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 13:30 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 19, 13:22 EST

Investigating - We are investigating connectivity issues related to most Squarespace sites. We will provide more information as soon as possible.
Nov 19, 13:18 EST

Nov 18, 2019

Connectivity issues

Resolved - This incident has been resolved.
Nov 18, 23:32 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 22:04 EST

Update - We are continuing to work on a fix for this issue.
Nov 18, 22:03 EST

Update - We are continuing to work on a fix for this issue.
Nov 18, 21:45 EST

Update - We are continuing to work on a fix for this issue.
Nov 18, 21:44 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 18, 21:43 EST

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

Some customers unable to log in via account dashboard

Resolved - This incident has been resolved.
Nov 15, 09:40 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 09:27 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 15, 09:17 EST

Investigating - We are investigating an issue where some customers are unable to log in via the account dashboard.
Nov 15, 09:06 EST

Customers unable to register domains

Resolved - We've fixed the issue. Domain registration is working again.
Nov 15, 07:24 EST

Update - We're still working on a fix for this issue.
Nov 15, 07:07 EST

Identified - We have identified the issue and are working on a fix.
Nov 15, 06:09 EST

Update - We are still investigating this issue.
Nov 15, 05:44 EST

Update - We are still investigating this issue.
Nov 15, 05:28 EST

Investigating - We are investigating an issue where customers are unable to register domains.
Nov 15, 05:13 EST

Nov 14, 2019

Some functionality not displaying

Resolved - Functionality has been restored.
Nov 14, 21:44 EST

Update - We are continuing to work on a fix for this issue.
Nov 14, 21:17 EST

Identified - We have identified an issue where some functionality is not displaying for logged in users, and are working on a fix.
Nov 14, 20:58 EST

Performance degradation in search functions for some websites

Resolved - This incident has been resolved.
Nov 14, 16:09 EST

Update - Query workload has been offloaded while underlying repairs are completed. Performance has recovered.
Nov 14, 15:28 EST

Update - Repair of the underlying search indices is ongoing, and we are continuing to monitor performance recovery for the affected subset of searches.
Nov 14, 14:37 EST

Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 12:25 EST

Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 11:23 EST

Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 10:21 EST

Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 08:43 EST

Update - Performance regression has been observed for a small subset (<5%) of site searches. Repair of the underlying search indices is ongoing.
Nov 14, 06:55 EST

Update - Performance is at normal levels across search indices. We will continue to monitor the health of these search indices as we finish our maintenance work.
Nov 14, 01:17 EST

Update - We are continuing to monitor progress in the repair of search indices.
Nov 14, 00:34 EST

Monitoring - Product-search performance and functionality has been fully restored. Remaining search functions have been mostly restored, and will continue to improve as the underlying search indices are repaired.
Nov 13, 23:07 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 21:57 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 20:56 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 19:59 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 18:19 EST

Update - Mitigation of the problem is actively taking place and the sporadic slow search problems are both lessening and should continue to do so. Next update in an hour.
Nov 13, 17:02 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 16:10 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 15:01 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 13:57 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 12:52 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 11:49 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 10:44 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 09:06 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 13, 08:52 EST

Investigating - We are currently investigating this issue.
Nov 13, 08:35 EST

Nov 13, 2019

Performance degradation in search functions for some websites

Resolved - This incident has been resolved.
Nov 13, 06:10 EST

Update - We continue to monitor the recovery of the search systems.
Nov 13, 06:04 EST

Update - We continue to monitor the recovery of the search systems.
Nov 13, 04:50 EST

Update - We continue to monitor the recovery of the search systems.
Nov 13, 03:53 EST

Update - We continue to monitor the recovery of the search systems.
Nov 13, 02:35 EST

Update - We continue to monitor the recovery of the search systems.
Nov 13, 01:42 EST

Monitoring - We have verified that impact is limited to some search-related functionality, and are monitoring the automated recovery of the underlying systems.
Nov 13, 00:46 EST

Update - We are continuing to work on a fix for this issue.
Nov 13, 00:30 EST

Update - We are continuing to work on a fix for this issue.
Nov 12, 23:47 EST

Update - We are continuing to work on a fix for this issue.
Nov 12, 23:11 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 12, 22:26 EST

Investigating - We are investigating connectivity issues with one of our systems, causing some performance degradation.
Nov 12, 21:57 EST

Nov 11, 2019

Elevated Error Rates

Resolved - This incident has been resolved and we have confirmed that all systems are operational. Thank you for your patience.
Nov 11, 19:12 EST

Monitoring - A resolution has been implemented and we are monitoring closely before resolving the issue.
Nov 11, 18:43 EST

Identified - We have identified the issue causing elevated error rates and are implementing a resolution.
Nov 11, 18:26 EST

Elevated Error Rates

Resolved - This incident has been resolved and we have confirmed that error rates have returned to acceptable levels. Thank you for your patience.
Nov 11, 15:55 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 14:52 EST

Investigating - We are investigating reports of elevated error rates.
Nov 11, 14:46 EST

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

Domain Registration / Searching Issues

Resolved - This incident has been resolved.
Nov 8, 07:20 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 07:13 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 8, 06:30 EST

Investigating - We are investigating issues with domain registrations and will provide updates as soon as possible.
Nov 8, 05:33 EST

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