All Systems Operational

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Welcome to Squarespace's home for service status updates.

Squarespace Operational
90 days ago
99.63 % uptime
Today
Squarespace V5 Operational
90 days ago
99.9 % uptime
Today
Squarespace Commerce ? Operational
90 days ago
99.97 % uptime
Today
Squarespace Domains Operational
90 days ago
99.8 % uptime
Today
Squarespace Developer Platform Operational
90 days ago
100.0 % uptime
Today
Squarespace HTTPS Certificate Manager Operational
90 days ago
100.0 % uptime
Today
Squarespace Help Operational
Squarespace Answers Operational
Squarespace Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 22, 2019

No incidents reported today.

Nov 21, 2019

No incidents reported.

Nov 20, 2019

No incidents reported.

Nov 19, 2019
Resolved - This incident has been resolved.
Nov 19, 16:04 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 15:17 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 15:12 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 15:03 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 14:51 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 14:37 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 14:16 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 14:07 EST
Investigating - We are investigating connectivity issues related to most Squarespace sites. We will provide more information as soon as possible.
Nov 19, 14:04 EST
Resolved - This incident has been resolved.
Nov 19, 13:40 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 13:30 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 13:22 EST
Investigating - We are investigating connectivity issues related to most Squarespace sites. We will provide more information as soon as possible.
Nov 19, 13:18 EST
Nov 18, 2019
Resolved - This incident has been resolved.
Nov 18, 23:32 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 22:04 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 22:03 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 21:45 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 21:44 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 21:43 EST
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Resolved - This incident has been resolved.
Nov 15, 09:40 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 09:27 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 09:17 EST
Investigating - We are investigating an issue where some customers are unable to log in via the account dashboard.
Nov 15, 09:06 EST
Resolved - We've fixed the issue. Domain registration is working again.
Nov 15, 07:24 EST
Update - We're still working on a fix for this issue.
Nov 15, 07:07 EST
Identified - We have identified the issue and are working on a fix.
Nov 15, 06:09 EST
Update - We are still investigating this issue.
Nov 15, 05:44 EST
Update - We are still investigating this issue.
Nov 15, 05:28 EST
Investigating - We are investigating an issue where customers are unable to register domains.
Nov 15, 05:13 EST
Nov 14, 2019
Resolved - Functionality has been restored.
Nov 14, 21:44 EST
Update - We are continuing to work on a fix for this issue.
Nov 14, 21:17 EST
Identified - We have identified an issue where some functionality is not displaying for logged in users, and are working on a fix.
Nov 14, 20:58 EST
Resolved - This incident has been resolved.
Nov 14, 16:09 EST
Update - Query workload has been offloaded while underlying repairs are completed. Performance has recovered.
Nov 14, 15:28 EST
Update - Repair of the underlying search indices is ongoing, and we are continuing to monitor performance recovery for the affected subset of searches.
Nov 14, 14:37 EST
Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 12:25 EST
Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 11:23 EST
Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 10:21 EST
Update - Repair of the underlying search indices is ongoing, and we are monitoring performance recovery for the affected subset of searches.
Nov 14, 08:43 EST
Update - Performance regression has been observed for a small subset (<5%) of site searches. Repair of the underlying search indices is ongoing.
Nov 14, 06:55 EST
Update - Performance is at normal levels across search indices. We will continue to monitor the health of these search indices as we finish our maintenance work.
Nov 14, 01:17 EST
Update - We are continuing to monitor progress in the repair of search indices.
Nov 14, 00:34 EST
Monitoring - Product-search performance and functionality has been fully restored. Remaining search functions have been mostly restored, and will continue to improve as the underlying search indices are repaired.
Nov 13, 23:07 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 21:57 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 20:56 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 19:59 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 18:19 EST
Update - Mitigation of the problem is actively taking place and the sporadic slow search problems are both lessening and should continue to do so. Next update in an hour.
Nov 13, 17:02 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 16:10 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 15:01 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 13:57 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 12:52 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 11:49 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 10:44 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 09:06 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 08:52 EST
Investigating - We are currently investigating this issue.
Nov 13, 08:35 EST
Nov 13, 2019
Resolved - This incident has been resolved.
Nov 13, 06:10 EST
Update - We continue to monitor the recovery of the search systems.
Nov 13, 06:04 EST
Update - We continue to monitor the recovery of the search systems.
Nov 13, 04:50 EST
Update - We continue to monitor the recovery of the search systems.
Nov 13, 03:53 EST
Update - We continue to monitor the recovery of the search systems.
Nov 13, 02:35 EST
Update - We continue to monitor the recovery of the search systems.
Nov 13, 01:42 EST
Monitoring - We have verified that impact is limited to some search-related functionality, and are monitoring the automated recovery of the underlying systems.
Nov 13, 00:46 EST
Update - We are continuing to work on a fix for this issue.
Nov 13, 00:30 EST
Update - We are continuing to work on a fix for this issue.
Nov 12, 23:47 EST
Update - We are continuing to work on a fix for this issue.
Nov 12, 23:11 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 22:26 EST
Investigating - We are investigating connectivity issues with one of our systems, causing some performance degradation.
Nov 12, 21:57 EST
Nov 11, 2019
Resolved - This incident has been resolved and we have confirmed that all systems are operational. Thank you for your patience.
Nov 11, 19:12 EST
Monitoring - A resolution has been implemented and we are monitoring closely before resolving the issue.
Nov 11, 18:43 EST
Identified - We have identified the issue causing elevated error rates and are implementing a resolution.
Nov 11, 18:26 EST
Resolved - This incident has been resolved and we have confirmed that error rates have returned to acceptable levels. Thank you for your patience.
Nov 11, 15:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 14:52 EST
Investigating - We are investigating reports of elevated error rates.
Nov 11, 14:46 EST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Resolved - This incident has been resolved.
Nov 8, 07:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 07:13 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 06:30 EST
Investigating - We are investigating issues with domain registrations and will provide updates as soon as possible.
Nov 8, 05:33 EST