Service Ugrade Payment Issue

Incident Report for Squarespace

Resolved

This incident has been resolved.
Posted Feb 20, 2020 - 20:33 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 20, 2020 - 19:49 EST

Investigating

We're investigating an issue where users are unable to upgrade to paid service
Posted Feb 20, 2020 - 19:11 EST
This incident affected: Accounts & Billing.