Commerce Issues

Incident Report for Squarespace

Resolved

This incident has been resolved.

Posted Jan 31, 2023 - 13:09 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2023 - 12:48 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 31, 2023 - 12:36 EST

Update

We are continuing to investigate this issue.

Posted Jan 31, 2023 - 12:12 EST

Investigating

We're currently investigating issues with accessing and managing products and with checkout errors for some shoppers.

Posted Jan 31, 2023 - 11:36 EST

This incident affected: Commerce.