Connectivity Issues for a small number of sites

Incident Report for Squarespace

Resolved

This incident has been resolved.

Posted Jun 09, 2020 - 19:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2020 - 19:02 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 09, 2020 - 10:22 EDT

Identified

The subset of sites with connectivity issues were created between 3:00PM ET and 7:26PM ET yesterday. All other sites should be operating normally as of 10:01PM ET yesterday. Our engineers are working to restore the functionality of those sites as soon as possible.

Posted Jun 09, 2020 - 10:17 EDT

This incident affected: Site Loading and Site Editing.