Merchants unable to connect PayPal

Incident Report for Squarespace

Resolved

This incident has been resolved.

Posted Apr 02, 2020 - 14:57 EDT

Update

We are continuing to investigate this issue.

Posted Apr 02, 2020 - 11:48 EDT

Update

Thanks for your patience as we continue to investigate this issue with connecting PayPal as a payment processor. In the interim, we have enabled manual connection for all merchants regardless of country. See our guide for details: http://sqsp.link/IvpzPt

Posted Apr 02, 2020 - 11:11 EDT

Investigating

We're investigating issues with connecting PayPal for some merchants

Posted Apr 02, 2020 - 10:54 EDT

This incident affected: Commerce.