Sporadic Site Editor and image loading issues

Incident Report for Squarespace

Resolved

This incident has been resolved. Attempt a hard refresh of your browser if any issues persist: https://support.squarespace.com/hc/en-us/articles/205815408

Posted Jan 20, 2021 - 17:42 EST

Update

We are continuing to monitor the results of a fix. Attempt a hard refresh of your browser if any issues persist: https://support.squarespace.com/hc/en-us/articles/205815408

Posted Jan 20, 2021 - 17:32 EST

Monitoring

A fix has been implemented and we are monitoring the results. Attempt a hard refresh of your browser if any issues persist: https://support.squarespace.com/hc/en-us/articles/205815408

Posted Jan 20, 2021 - 17:25 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 20, 2021 - 16:51 EST

Investigating

We are currently investigating an issue loading the Site Editor and Images for some users.

Posted Jan 20, 2021 - 16:35 EST

This incident affected: Site Loading and Site Editing.